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Shipping / Returns / Privacy



Most in-stock items are shipped within 2 business days. You will be notified if an item is out of stock.

Domestic rates:

  • Free Shipping: USPS First Class Mail (typically 5-7 business days)
  • Priority Shipping: USPS Priority (typically 2-5 business days) = $6.00
  • Express: USPS Priority Mail Express (ships within 24hrs via Overnight Express) = $24
  • Same Day / On Demand Delivery: Postmates courier service will pick up and deliver your purchase within hours. Only available in the Miami, FL area. If you are eligible, the option will appear during checkout. Rates are calculated by Postmates based on distance and demand.

International rates:

  • Standard International: USPS First Class International // typically takes 8-10 business days (not guaranteed) - $22 
  • Fedex International Express (with tracking): Fedex Priority International Express // typically takes 3-5 business days (not guaranteed) - $42

** Please note: it is the sole responsibility of the customer to know & understand the customs laws, taxes, & restrictions of their home country. Luxe Cartel will not be responsible for shipping costs incurred for items rejected by customs, or for the reimbursement of any applicable taxes or fees by countries outside the U.S.

Missing Packages: 

Should your order be lost or delayed during shipment at the fault of the US Postal Service or FedEx, we will contact them on your behalf to file a claim and help them to (hopefully!) locate your package. However, the customer assumes ultimate responsibility for any loss, or damage of items after they leave our warehouse – no refunds will be issued in this case. 



If you are unsatisfied with your purchase, we will gladly accept returns within 30 days of the initial transaction (unless previously specified as "final sale.") Please email us at with the subject line: "Order #XXXX" and we will provide you an RMA number for the return.

  • Items must be postmarked within 30 days of the purchase date.
  • Merchandise must be unworn, unsoiled, and unwashed.
  • Sanitary strips, manufacturers tags, hangtags and all other accessories must be in tact.
  • Shipping costs are non refundable.
  • We do not offer return shipping labels at this time.
  • We suggest purchasing tracking and insurance as we can not be held responsible for returns that are lost or damaged during transit.


     Refunds (if applicable): Once your return is received, inspected, and approved, a credit will automatically be applied to your original method of payment (less cost of shipping.) 

    – Exchanges (if applicable): We will gladly exchange any purchase for one of equal or lesser value, provided that the desired item(s) are in stock. 



    Luxe Cartel
    607 W 47th Street
    Miami Beach, FL 33140



    When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
    When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
    Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 


    How do you get my consent?
    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

    How do I withdraw my consent?
    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at null or mailing us at:
    Luxe Cartel
    607 West 47th Street
    Miami Beach, FL 33140


    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 


    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
    Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 
    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
    For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.


    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
    In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
    Google analytics: 
    Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at


    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


    Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
    _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
    _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
    _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
    cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
    _secure_session_id, unique token, sessional
    storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
    PREF, persistent for a very short period, Set by Google and tracks who visits the store and from wheren


    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
    If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at null or by mail at 
    Luxe Cartel
    [Re: Privacy Compliance Officer] 
    [607 W 47th Street, Miami Beach, FL 33140]


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